This module aims to develop the knowledge and skills required to provide commercial general insurance advice to clients. It centers on the benefits of establishing a positive relationship with a commercial client, the gathering and analysis of information relevant to the identification of appropriate insurance solutions for the client. It provides details on the scope of and issues relevant to the underwriting of various classes of commercial general insurances (namely, motor, commercial property, business interruption, fidelity guarantee and engineering policies, employers and public liability and related commercial liability classes, directors' and officers' liabilities, professional indemnity and commercial legal expenses covers). It also deals with the completion of relevant documentation and the provision of claims advice.

1. Demonstrate a criticalunderstanding of the nature of the adviser-client relationship to establish a consumer risk profile and identify their insurance needs; taking account of up-to-date knowledge of products and insurance providers.

2. Analyse the information gathered and develop effective solutions to meet the risks faced by the client; with required documentation; while highlighting the issues that are of particular importance to a range of commercial general insurances.

3. Display specialist knowledge of the scope of commercial lines insurance products available in the Irish market.

4. Demonstrate the step-by-step procedures involved in insurance claims.

This module aims to enable the student to apply the knowledge and skills required to provide commercial general insurance advice to clients. It centers on the benefits of establishing a positive relationship with a commercial client, the practical gathering and analysis of information relevant to the identification of appropriate insurance solutions for the client. It provides details on the scope of and issues relevant to the underwriting of various classes of commercial general insurances (namely, motor, commercial property, business interruption, fidelity guarantee and engineering policies, employers and public liability and related commercial liability classes, directors' and officers' liabilities, professional indemnity and commercial legal expenses covers). It also deals with the completion of relevant documentation and the provision of claims advice.

1. Demonstrate a critical understanding of the nature of the adviser-client relationship to establish a consumer risk profile and identify their insurance needs; taking account of up-to-date knowledge of products and insurance providers.

2. Analyse the information gathered and develop effective solutions to meet the risks faced by the client; with required documentation; while highlighting the issues that are of particular importance to a range of commercial general insurances.

3. Demonstrate specialist knowledge of the scope of commercial lines insurance products available in the Irish market.

4. Demonstrate the step-by-stepprocedures involved in insurance claims.

5. Act effectively under guidance in a peer relationship with qualified practitioners; learn to act in variable unfamiliar learning contexts managing tasks independently, professionally and ethically.

This module aims to develop an understanding of the fundamental concepts, theories and practices of modern management. The module will also focus on managing oneself as an apprentice in a dynamic work environment.

1. Examine the roles and Skills of competent managers and the challenges that face modern managers

2. Outline the role of management theory and its impact on modern management practices.

3. Describe and demonstrate knowledge of the key management processes – planning, organising, leading, and controlling.

4. Describe the forces in the business environment and how organisations can respond to these forces in a dynamicglobal environment.

5. Develop Self Management Skills and sucessful communication strategies for people management.

This module introduces students to the principles of marketing and sales. It gives students an appreciation of the omni-channel marketing mix used to drive inbound sales. The module exposes students to contemporary software used to automate the marketing and sales process, while also addressing legal, ethical and compliance issues in marketing. Students will learn marketing and sales techniques used as part of an inbound customer strategy.

1. Appraise the principles of marketing.

2. Evaluate channels in the omni channel marketing mix.

3. Analyse the role of sales within marketing.

4. Examine emerging technologies in marketing and sales.

5. Appraise legal, ethical and compliance considerations for marketing and sales

In this module the learner will explore the impact of information technology on the insurance industry. The students will examine recent and current technology trends that have shaped and are shaping business in general and the insurance industry in particular. They will examine how technology is facilitating change throughout the insurance industry and will explore what the industry of the future might look like

1. Examine the evolving impact technology has had on society, organisations, individuals and business models to date.

2. Assess the strategic importance of emerging technologies to the insurance industry

3. Demonstrate an understanding of the technical infrastructure utilised by businesses in the insurance industry and of how technologies contribute to the competitiveness of these firms

4. Examine future trends in the Insurance Industry and analyse how many of these trends are informed by and facilitated by technology

5. Identify and discuss ethical, regulatory and sustainability issues that may arise as a result of technological developments and how technology may be used to address some issues facing the insurance industry

This module focuses on the function of insurance underwriting and the environment in which this function takes place. It examines the development of corporate strategy and its impact on an insurers underwriting strategy. The underwriting policies and practices which derive from the underwriting strategy are applied to the main classes of insurance. The risk pricing techniques used by insurers are explored. The potential risks to which an insurer is exposed are examined, with the focus being on how these risks are controlled, in particular by reinsurance.

1. Describe and evaluate the factors impacting on an insurers corporate and underwriting strategy.

2. Critically discuss underwriting policy and practice and demonstrate how you would apply these to the main classes of insurance business.

3. Display detailed knowledge of the environment in which underwriting takes place in the Irish insurance market.

4. Demonstrate a critical awareness ofthe principles and practices of risk pricing.

5. Explain in detail how an insurer controls their potential risk exposure and the role of reinsurance therein.

This module is designed to give students the opportunity to integrate the academic knowledge gained into a practical work-based setting through the completion of case studies and on the job task(s) relevant to their workplace setting and engage in critical reflection regarding the impact of this knowledge on organisational and personal performance.

This module focuses on the function of insurance underwriting and the environment in which this function takes place. The student will demonstrate a practical understanding of how corporate and underwriting strategies are applied. The impact of pricing, including risk data management and claims functions in risk price calculations. This module requires students to apply their knowledge of underwriting and risk control policy to practical situations, in particular reinsurance.

The module also helps develop many of the personal and professional attributes outlined in the occupational profile for the industry (link to updated profile).

1. Describe and evaluate the factors impacting on an insurers corporate and underwriting strategy.

2. Applyunderwriting policy and practice in the workplace, demonstratinghow you would apply these policiesto the main classes of insurance business.

3. Display detailed knowledge of the environment in which underwriting takes place in the Irish insurance market.

4. Demonstrate a critical awareness of the principles and practices of risk pricing.

5. Demonstratehow an insurer controls their potential risk exposure and the role of reinsurance therein.

6. Act effectively under guidance in a peer relationship with qualified practitioners; learn to act in variable unfamiliar learning contexts managing tasks independently, professionally and ethically.

This module introduces students to the issues relevant to the world of insurance broking. This module explores the role of the broker at all stages of the insurance process, from identification of client needs to negotiation and placing of insurance contracts, to the design and operation of insurance programmes and all claims-related activities. The module aims to provide broking students with the ability to apply this knowledge and skills to straightforward questions.

1. Identify and apply the key aspects of the legal and regulatory environment within which brokers operate.

2. Demonstrate a detailed knowledge and understanding of the role of the broker in meeting clients’ needs and the process of negotiation undertaking in the placing of insurance contracts.

3. Identify specificcriteria used by brokers in insurer selection.

4. Demonstrate a detailed understanding ofthe role of the broker in the design and operation of insurance programmes and in the claims negotiation, collection and payment process.

5. Identify and evaluate the range of services available from insurance brokers and their benefits to clients.

This module is designed to give students the opportunity to integrate the academic knowledge gained into a practical work-based setting through the completion of case studies and on the job task(s) relevant to their workplace setting and engage in critical reflection regarding the impact of this knowledge on organisational and personal performance.

This module enables students to address issues relevant to the world of insurance brokering within the work environment. This module explores the role of the broker at all stages of the insurance process – from identification of client needs to negotiation and placing of insurance contracts, to the design and operation of insurance programmes and all claims-related activities.

The module also helps develop many of the personal and professional attributes outlined in the occupational profile for the industry (link to updated profile).

1. Apply the key aspects of the legal and regulatory environment within which brokers operate.

2. Demonstrate the role of the broker in meeting clients’ needs and the process of negotiation undertaking in the placing of insurance contracts.

3. Identify specificcriteria used by brokers in insurer selection.

4. Demonstrate the role of the broker in the design and operation of insurance programmes and in the claims negotiation, collection and payment process.

5. Evaluatethe range of services available from insurance brokers and their benefits to clients.

6. Act effectively under guidance in a peer relationship with qualified practitioners; learn to act in variable unfamiliar learning contexts managing tasks independently, professionally and ethically.

This module aims to facilitate the development of effective negotiation skills in the context of competitive business environments. Students will cultivate persuasive communication techniques through an understanding of effective negotiation strategies based on collaborative and creative working practices. The student will learn the importance of ethics in negotiation and how to resolve conflicts effectively whilst also fostering inclusive and dynamic communications within business environments that strengthen relationships. Students will learn the importance of self awareness in skilled negotiation communication so that communication interactions become opportunities to build relationships, foster consumer confidence, drive teamwork and increase productivity and company sales.

1. Analyse effective Negotiation Strategies.

2. Apply the concepts of Influence and Persuasion.

3. Demonstrate Active Listening and Active Speaking techniques.

4. Evaluate Online Negotiationin comparison to Face-to-Face Negotiation

5. Assess how to identify, generate and develop Mentors and Networks that supportstudents in their professionalrole.

6. Reflect on Positive and Negative Conflict structures within an organisation

The module focuses on the function of insurance claims and the environment in which this function takes place. It examines the progression of a claim from notification to investigation to settlement and dispute resolution with particular reference to the professionals, regulation and documentation involved. It revisits the insurance principles but examines them from the perspective of their role in the claims process. The issues relating to third party claims (e.g. the Personal Injuries Assessment Board and the involvement of the courts.) are given special consideration.

1. Demonstratea comprehensive knowledgeof the claims environment.

2. Deliberatethe progression of a claim from notification to investigation to settlement and dispute resolution with particular reference to the professionals, regulation and documentation involved.

3. Demonstrate critical knowledge ofhow indemnity is applied and measured.

4. Demonstrate a critical knowledgeofthe special considerations relevant to third party claims.

This module aims to apply the academic knowledge gained from the study of the theory module Practice of Claims and Loss Adjusting. The student will demonstrate a practical understanding of the function of insurance claims and the environment in which this function takes place. The student will demonstrate the progression of a claim from notification to investigation to settlement and dispute resolution with particular reference to the professionals, regulations and documentation involved. The module requires the student to revisit their knowledge of the insurance principles and examine them from the perspective of their role in the claims process. The issues relating to third party claims (e.g. the Personal Injuries Assessment Board and the involvement of the courts) are given special consideration from a practical perspective.

1. Demonstrate a comprehensive understanding of the claims environment.

2. Demonstratethe progression of a claim from notification to investigation to settlement and dispute resolution with particular reference to the professionals, regulation and documentation involved.

3. Demonstrate critical understanding on how indemnity is applied and measured.

4. Demonstrate a critical understanding of the special considerations relevant to third party claims.

5. Act effectively under guidance in a peer relationship with qualified practitioners; learn to act in variable unfamiliar learning contexts managing tasks independently, professionally and ethically.

This module focuses on the function of insurance underwriting and the environment in which this function takes place. It examines the development of corporate strategy and its impact on an insurers underwriting strategy. The underwriting policies and practices which derive from the underwriting strategy are applied to the main classes of insurance. The risk pricing techniques used by insurers are explored. The potential risks to which an insurer is exposed are examined, with the focus being on how these risks are controlled, in particular by reinsurance.

1. Describe and evaluate the factors impacting on an insurers corporate and underwriting strategy.

2. Critically discuss underwriting policy and practice and demonstrate how you would apply these to the main classes of insurance business.

3. Display detailed knowledge of the environment in which underwriting takes place in the Irish insurance market.

4. Demonstrate a critical awareness ofthe principles and practices of risk pricing.

5. Explain in detail how an insurer controls their potential risk exposure and the role of reinsurance therein.

This module is designed to give students the opportunity to integrate the academic knowledge gained into a practical work-based setting through the completion of case studies and on the job task(s) relevant to their workplace setting and engage in critical reflection regarding the impact of this knowledge on organisational and personal performance.

This module focuses on the function of insurance underwriting and the environment in which this function takes place. The student will demonstrate a practical understanding of how corporate and underwriting strategies are applied. The impact of pricing, including risk data management and claims functions in risk price calculations. This module requires students to apply their knowledge of underwriting and risk control policy to practical situations, in particular reinsurance.

The module also helps develop many of the personal and professional attributes outlined in the occupational profile for the industry (link to updated profile).

1. Describe and evaluate the factors impacting on an insurers corporate and underwriting strategy.

2. Applyunderwriting policy and practice in the workplace, demonstratinghow you would apply these policiesto the main classes of insurance business.

3. Display detailed knowledge of the environment in which underwriting takes place in the Irish insurance market.

4. Demonstrate a critical awareness of the principles and practices of risk pricing.

5. Demonstratehow an insurer controls their potential risk exposure and the role of reinsurance therein.

6. Act effectively under guidance in a peer relationship with qualified practitioners; learn to act in variable unfamiliar learning contexts managing tasks independently, professionally and ethically.

The module focuses on the function of insurance claims and the environment in which this function takes place. It examines the progression of a claim from notification to investigation to settlement and dispute resolution with particular reference to the professionals, regulation and documentation involved. It revisits the insurance principles but examines them from the perspective of their role in the claims process. The issues relating to third party claims (e.g. the Personal Injuries Assessment Board and the involvement of the courts.) are given special consideration.

1. Demonstratea comprehensive knowledgeof the claims environment.

2. Deliberatethe progression of a claim from notification to investigation to settlement and dispute resolution with particular reference to the professionals, regulation and documentation involved.

3. Demonstrate critical knowledge ofhow indemnity is applied and measured.

4. Demonstrate a critical knowledgeofthe special considerations relevant to third party claims.

This module aims to apply the academic knowledge gained from the study of the theory module Practice of Claims and Loss Adjusting. The student will demonstrate a practical understanding of the function of insurance claims and the environment in which this function takes place. The student will demonstrate the progression of a claim from notification to investigation to settlement and dispute resolution with particular reference to the professionals, regulations and documentation involved. The module requires the student to revisit their knowledge of the insurance principles and examine them from the perspective of their role in the claims process. The issues relating to third party claims (e.g. the Personal Injuries Assessment Board and the involvement of the courts) are given special consideration from a practical perspective.

1. Demonstrate a comprehensive understanding of the claims environment.

2. Demonstratethe progression of a claim from notification to investigation to settlement and dispute resolution with particular reference to the professionals, regulation and documentation involved.

3. Demonstrate critical understanding on how indemnity is applied and measured.

4. Demonstrate a critical understanding of the special considerations relevant to third party claims.

5. Act effectively under guidance in a peer relationship with qualified practitioners; learn to act in variable unfamiliar learning contexts managing tasks independently, professionally and ethically.

The Capstone Preparation module is designed to provide the appropriate research skills, knowledge and practical guidance necessary to complete the Capstone Dissertation. The Capstone Preparation module is designed to provide the appropriate research skills, knowledge and practical guidance necessary to complete a Capstone research proposal and ethical application that will guide their Capstone Dissertation.

1. Generate research questions reflecting a topic of interest related to the insurance industry or business.

2. Critically review the literature and create a literature review framework.

3. Demonstrate knowledge of the various research methodologies and research designs to carry out a dissertation project.

4. Comprehend the role of ethics within the research process.

5. Construct a research proposal with a related ethics application form.

Innovation, Creativity and Critical Thinking

Innovation and Creativity in Business' is appropriate for all students interested in innovation as a necessary component of businesses today. The course blends primary reading material with additional reading and case-based learning. The readings from a number of different sources (including academic research articles, popular and business presses and case studies) provide conceptual frameworks that may help with case analysis. Learners will critically examine innovation and creativity theoretically, with a particular focus on applying it in practice and in a business context.

1. Explain the creative process and the application of creative and innovative strategies to a variety of contexts.
2. Explore a creative team-based approach to innovation and creativity demonstrating sufficient understanding of opportunity/problem recognition, capability development and absorptive capacity
3. Recognise and comprehend the sources of creativity and innovation present in an organisation.
4. Analyse how creativity and innovation thrives in organisations and assess innovation and creativitys contribution to the growth of the organisation
5. Understand the process of developing a business plan and encourage entrepreneurial thinking.
6. Understand the concepts used in critical thinking and develop clearer thinking.

The module will introduce a range of tools and techniques that can help business professionals uncover important information and make informed decisions based on data. It will introduce basic concepts and approaches of Quantitative Methods and will enable students to solve problems and make decisions using various statistical tools. It will empower students to leverage descriptive statistics and understand basic data visualisation techniques.

1. Demonstrate an awareness of prominentsurvey designs andsampling strategies

2. Use a wide range of spreadsheet functions used in a business environment
3. Effectively use hypothesis tests for decision making.
4. Carry out statistical analyses for both cross-sectional and longitudinaldata types.

5. Perform calculations for measures of correlation and regression.
6. Engage with various analytical online tools and platforms to understand key business metrics.

This module will give the Insurance Practitioner a general introduction to insurance law within the Irish and European legal systems.This module builds on the legal content in the insurance modules in year 1 and year 2 and equips the learner with knowledge and skills which are essential in the commercial environment and the insurance industry. Studies will include the Law of Agency, principles of insurance, and the formation of the insurance contract. The module will also focus on legal development in the supervision and regulation of the insurance industry. It is intended that this module will create an awareness of where legal expertise may need to be sought.

1. Describe the system of administration of justice in Ireland, the court system, and the sources of Irish law.

2. Apply the fundamental principles of contract law and tort law to facilitate informed decisions in the commercial environment;

3. Examine and detail the laws of agency, duty of agents, and an agent’s rights and authority.

4. Critically engage with developments in Insurance Law, the role of the Central Bank, and in the insurance industry’s regulation and supervision.

5. Demonstrate a clear understanding of the fundamental principles of insurance law, and their role in the construction of an insurance contract

The aim of this module is to enable students to interpret the financial results of a small business, distinguish between profitability and liquidity and appreciate the need for financial planning; and to develop an understanding of the financial management methods used in appraising capital investment options and assessing appropriate sources of finance.

1. Interpret the financial statements of a limited company using ratio analysis and report on financial performance.

2. Discuss the crucial importance of cash to a business and prepare basic calculationsto assist in the management of working capital.

3. Apply the main techniques used in the appraisal of capital expenditure decisions and interpret the results.
4. Identify the principle sources of finance available to a business and appraise the suitability of the different sources in the context of a company/ organisations financial requirements.

5. Discuss the different layout of financial statements,terminology and KPIs used in Insurance related industry.

6. Consider sustainability issues in all financial management decisions e.g. Capital investment, sources of finance, KPIs to be measured, shareholder expectations, sustainable finance.

The purpose of the module is to allow students to consider their conclusions and recommendations from the capstone project in the context of implementation in their workplace or industry, in consultation with relevant personnel. The module is an integral part of the capstone project will provide students with an opportunity for applied learning, which is directly relevant to their workplace or industry.

1. Present the findings and recommendations of the capstone project in the workplace or industry forum.

2. Conduct an interview with a relevant workplace manager or industry representative.

3. Prepare a plan, using an agreed template, to identify resources required for implementation, and any impediments.

4. Design a poster to illustrate the research and outputs from the capstone project.

The goal of the capstone project is to put the research proposal into practice by carrying out independent research, (albeit guided with a supervisor) to produce an applied research report that makes a tangible contribution to solving a problem and/or expanding the knowledge base in the specific discipline.The capstone project will be in an insurance related topic, and / or related to the students workplace.

1. Apply theoretical and methodological understanding and skills to explore researchable ideas and specific research questions or hypotheses.

2. Conduct a focused review of the relevant literature.
3. Develop a realistic research design process and undertake research using appropriate research methods.

4. Articulate concisely findings and conclusions in a written document which is informed by academic writing standards and justify conclusions by reference to evidence gathered and presented.
5. Demonstrate time, information and project management skills.