This module assumes that the learner has a basic working knowledge of office software applications. This module would applies some of the more advanced features of office applications which could facilitate the day to day administration of business processes. Software will be used to help support business decision making process. The learner will learn to restrict access to material to other users who might not have legal access to whole office document content

1. Use spreadsheets for bookkeeping
2. Use spreadsheet validation techniques to protect the integrity of data
3. Use software to analyse large data sets
4. Use software to make predictive analysis of business trends
5. Setting up a company profile and style across office documents
6. Transfer of data between office applications and non-office formats
7. Protection of access to whole of partial areas of office document
8. How to effectively communicate via email

This module will guide learners to a wide understanding of the opportunities and the challenges presented by E-commerce and will consider business-to-business as well as business-to-consumer models. It will cover the various practical aspects involved in creating and maintaining an online presence and will include an overview of the legal aspects related to E-commerce, both national and international.

1.
Assess the appropriateness of E-Commerce for a business.

2. Appraise the different approaches to E-Commerce.
3. Identify the key steps in developing and implementing an E-Commerce strategy.
4. Assess the main software and technological solutions for E-Commerce.
5. Describe the physical resources and systems required to support E-Commerce.
6. Identify the legislative issues relating to E-Commerce.

The Internet has changed consumer behaviour and the way companies interact with, and market to, consumers. To succeed, companies need marketers with up-to-date knowledge of how to navigate the digital space. This module will provide the learner with the knowledge, skills and competencies to integrate digital marketing into the marketing mix, engage with online consumers and monitor and measure their digital marketing efforts.

1. Discuss how digital technologies offer benefits and challenges to consumers, businesses, marketers and society.
2. Analyse how to use digital marketing for multiple goals within a larger marketing strategy.
3. Evaluate the various digital marketing channels and their appropriateness in different contexts.
4. Apply the digital marketing process.
5. Create digital media content.
6. Use tools to measure digital marketing efforts.
7. Develop a digital marketing strategy and implementation plan for an organisation.
8. Discuss the importance of responsible marketing in the digital media age.

To teach students techniques for information management. Information management (IM) is the process of collecting, storing, managing and maintaining information in all its forms. Information management incorporates policies and procedures for centrally managing and sharing information among different individuals, organisations and/or information systems.

1. Compare the use of manual and digitised storage.
2. Select an appropriate storage format for different categories of information.
3. Distinguish security related risk in a broad context and the means to mitigate such risk.
4. Select an appropriate management information system for an organisation.
5. Evaluate the integration of management information systems into business at every level from manufacturing supply chain and inventory management to customer relationships.
6. Effectively use database and database management systems to organise, store and retrieve data.
7. Identify technologies for data storage and apply them to the organisation.

Social media has changed consumer behaviour and the also organisations interaction targeting of customers. To remain competitive within their marketplace, companies need to be up-to-date with knowledge of how to navigate the social media world. This module will provide the learner with the knowledge, skills and competencies to integrate social media into a business to engage with online consumers, and to analyse and promote their social media presence.

1. Assess Social Media apps and appreciate the purpose and attraction of each.
2. Analyse social media platforms and recognise how to utilise them for business purposes.
3. Devise, develop and manage a social media campaign to engage customers.
4. Analyse data and stats from Social Media platforms and perform detailed analytics.
5. Discuss how Social Media has changed customer behaviour and the implications business.
6. Manage, grow and engage an audience to benefit a business.
7. Discuss, evaluate and learn how to manage social media habits and digital wellbeing.

The various IT devices and technology has changed the way we communicate and share information within and outside our business. This module will provide the learner with the knowledge and skills needed to communicate using various forms of devices, share documents and information in a secure manner and be able to recognise the possible threats and vulnerabilities that are present.

1. Discuss, evaluate and learn the importance of email and demonstrate proficiency in setup and management
2. Analyse messaging and video applications and illustrate how to use them for business purposes
3. Discuss the importance of being secure and recognise how to protect against threats and vulnerabilities
4. Identify the main concepts of file management and demonstrate efficient file organisation and sharing
5. Apply basic network concepts and network connection options
6. Evaluate the various IT devices and their suitability for the business needs