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Quality Management and Technology
Bachelor of Science (Honours)
Course Details
Course Code | SG_EQLTY_K08 |
---|---|
Level | 8 |
Duration | 2 years |
Credits | 60 |
Method of Delivery | Online |
Campus Locations | Sligo |
Mode of Delivery | Part Time |
Course Overview
About Quality Management
The quality professional is well represented in all sectors of the economy. While manufacturing will use familiar titles such as Quality manager, or quality engineer other sectors may use titles such as transformation manager or change agent, director of quality or even more specific titles like Six-Sigma Black Belt. Quality as a profession is also well supported in the USA by the American Society for Quality ASQ and in the UK by The Chartered Quality Institute CQI.
About this Programme
This course provides an add-on qualification in core quality management skills that are in demand in all sectors of the economy. It is ideal for engineering, science or business graduates who now find their careers or interests becoming more and more involved in quality management matters.
Modules
The various subjects/modules covered are listed below. All modules have an equal Credit rating of 5. On-line students take twelve modules 60 Credits over a two-year period which equates to three to four modules per semester. All students take Statistics in the first semester of enrolment as well as the other modules being offered at the time.
Course Details
Year 1
Semester | Module Details | Credits | Mandatory / Elective |
---|---|---|---|
1 |
StatisticsThe student should be able to have a foundation in statistical analysis and be able to manipulate statistical data. Learning Outcomes 1. Summarise, describe data and identify the position of a data value in a dataset. |
05 | Mandatory |
1 |
Quality ManagementThe student should be able to advise a management team on Quality Management. Learning Outcomes 1. explain Quality Management Frameworks |
05 | Mandatory |
2 |
Managing PeopleThe aim of this module is to examine the issues and challenges of managing people in a dynamic environment. Learning Outcomes 1. Appreciate the evolution of Human Resource Management. |
05 | Mandatory |
1 |
Operations ManagementThis module provides an insight into the activities that are involved in the creation of a product or service. Operations management is one of the core functions of any business. Learning Outcomes 1. Apply the principles of operations management to a variety of businesses and organisations. 3. Use different planningand control techniques relating toprojects, capacity, inventory and material 4. Communicate the concept of operations networks and supply chain management 8. Display an appreciation of the impact of the operation on the environment. |
05 | Mandatory |
2 |
Statistical Process ControlProvides the student with a comprehensive understanding and knowledge of the use of statistical methods and techniques for monitoring and controlling processes. Learning Outcomes 1. Use and apply the basic problem solving techniques of quality to analyse data. |
05 | Mandatory |
2 |
Standards and Compliance ManagementThe student will have a detailed understanding of what standards are, the different types of standards (global, European and National) and why they are required. They will cover compliance from the point of view of EU law, directives and regulations, CE marking of products, quality auditing and ISO 9001. They will also become familiar with the current standards and laws for environmental and Health and Safety compliance. Students will be able to relate the theory to the "hands on" and practicalities of their workplace/industry. Learning Outcomes 1. Apply the core ISO9000 series standards to an organisation’s quality management system, and explain the underlying quality management principles |
05 | Mandatory |
4 |
Experimental DesignThis module will provide the student with the tools necessary to plan, conduct and analyse experiments. The analytical interpretation of these results will allow the student to optimise products and processes. Learning Outcomes 1. Calculate correlation coefficient and conduct a test of significance. |
05 | Mandatory |
4 |
Service QualityThis module introduces the concept of service quality. The role of services and the service perspective are considered. Service quality models and measurement systems are outlined including SERVQUAL, Gap analysis and E-S-QUAL. The service process and how to become a customer-focused organisation is investigated. Learning Outcomes 1. Describe the characteristics of the service sector 3. Identify the differentquality factors and evaluate their impact on customer satisfaction 4. Design a measurement system for service quality 6. Demonstrate an understanding ofservice quality culture and delivery |
05 | Mandatory |
3 |
Reliability Engineering and Risk ManagementThe student will be able to apply the basic tools and techniques of reliability engineering and appreciate the importance of risk management. Learning Outcomes 1. Use probability plotting techniques to analyse data and draw conclusions about products 5. Perform simple Bayes Theorem calculations 6. Devise a simple risk evaluation study |
05 | Mandatory |
3 |
Validation for Regulatory ComplianceAn overview of the regulatory requirements for validation activities focused on the pharmaceutical, biopharmaceutical, medical device and food sectors. Learning Outcomes 1. Explain Validation Categories |
05 | Mandatory |
4 |
L8 Quality ProjectFor this module students are required to undertake a substantial literature review of publications on an approved quality related topic. Under the guidance of their assigned staff supervisor, the student must also complete an element of primary research which should be informed by and built on their literature review. Learning Outcomes 1. Demonstrate an ability in project identification andspecification 2. Undertake research for an academic project. 3. Relate secondary research findings within their own or another working environment 4. Analyse in a logical and independent manner the primary and secondary research 5. Communicate the research findings in both oral and written form, displaying competency scholarly writing and referencing according to standard conventions. 6. Manage a personal learning process and demonstrate an understanding of scientificresearch. |
10 | Elective |
4 |
Project Six Sigma Black BeltThe project aims to provide students with the opportunity to apply and integrate the skills and knowledge they have gained on the Quality modules they are studying. These modules are Statistics, SPC, Experimental Design and Quality Management. The student should bring the learning from the modules covered in the course to identifying and leading six sigma projects within their organisation. Black Belts are the leaders in creating project teams, training and mentoring these teams and driving a culture of continuous process improvement within their organisation. A mentor will be assigned to each project. The mentor will act as a guide in agreeing the relevance, and scope of the project, and monitor the progress on a regular basis. Updates will be sent to the mentor on an agreed basis. Note: For external *ASQ Six Sigma Black Belt certification, ASQ requires two completed projects with signed affidavits or one completed project with signed affidavit and three years of work experience in one or more areas of the Six Sigma Body of Knowledge. Learning Outcomes 1. Identify a problem which needs to be addressed of importance to the organisation. |
10 | Elective |
Recommended Study Hours per week
Examination and Assessment
On-Campus Attendance Requirement
Progression
Graduates from this programme are eligible to apply for Level 9 Masters programmes, such as the on-line MSc in Quality at ATU Sligo.
Download a prospectus
Entry Requirements
Typically, entrants to this course will hold a minimum Level 7 degree in engineering, science or business discipline.
Careers
Typically, graduates will be employed in the quality function of industries and institutions across all disciplines and sectors of the economy. In Ireland our biggest employers are in the medical device and pharmaceutical sectors. We also see increased interest in healthcare, education, transport, food production and construction.
Further Information
Who Should Apply?
This course provides an add-on qualification in core quality management skills that are in demand in all sectors of the economy. It is ideal for engineering, science or business graduates working in the area of quality or who now find their careers or interests becoming more involved in quality management matters. This course is suitable for candidates seeking to become a Quality professional.
Contact Information
Admissions Office
T: 353 (0) 71 931 8511
E: admissions.sligo@atu.ie
Mechanical & Manufacturing Engineering